Benefits

What you gain with SwiftPA

For coordinators, clinical staff, IT, and leadership: measurable outcomes from the first module you deploy.

SwiftPA returns time to your team, by eliminating manual steps, speeding up approvals, and providing easy-to-consume platform to track prior authorization status in flight.

13+ hrs

of manual PA work recovered per 40 prior auths—scales with your volume (benchmark: ~40 PAs per physician per week)

AMA 2025 · ~20 min physician + staff time per PA

93%

of PAs are ultimately approved. SwiftPA gets you there faster, with full visibility

CAQH Index 2023

40/wk

average PAs per physician handled without adding dedicated PA staff

AMA 2025 Physician Survey

🔒 HIPAA Compliant 🇺🇸 US Data Residency ☁️ Cloud SaaS 🔗 FHIR R4 Native

Reclaim clinical time

Automated detection, documentation, and follow-up eliminate repetitive manual steps that consume ~20 minutes of physician and staff time per prior auth. Practices recover 13+ hours per 40 prior auths—scaling directly with your PA volume.

Accelerate patient access

Real-time submission and status tracking replace weeks of waiting and phone-tag, so treatment starts sooner.

Reduce burnout and rework

Coordinators spend less time on hold and re-keying data. Repetitive manual steps drop out of the daily workflow.

Deploy on your terms –

Modular architecture enables clients to use separate modules of SwiftPA independently or as a single end-to-end solution.

CHALLENGE

The manual burden behind every prior auth

For PA coordinators, ops managers, and clinical teams living the delay every day.

Coordinators juggle payer portals, fax, and phone holds—with little visibility into status while patients wait. Research shows most PAs are eventually approved (CAQH), but physicians report weeks of delay getting there. The bottleneck isn’t the decision—it’s the manual work in between.

TODAY'S MANUAL WORKFLOW
  • Multiple calls to payer portals to check PA requirements
  • Documentation complied manually and submitted by fax
  • 3-5 week wait with no status visibility
  • Manual follow-ups, re-submissions, escalations
  • Care team unaware; treatment delayed or cancelled

Journey

From order to approval, connected to your EHR

SwiftPA integrates with your EHR to detect requirements, pull clinical data, and track status—giving coordinators one PA work queue instead of scattered payer portals.

SwiftPA follows FHIR prior auth standards— Coverage Requirements Discovery checks if PA is needed, Documentation Templates & Rules pre-fills payer forms, and Prior Authorization Support submits to payers. Authorization runs first; if a payer denies, the denial path picks up below.

Authorization

✓ Approved → synced to EHR & queue
1 ORDER
EHR order trigger

Provider places an order

SwiftPA picks up EHR orders via FHIR or HL7 and routes PA work to your team.

2 DETECT
Coverage Requirements Discovery

PA requirement detected

Runs automatically; staff are alerted only when authorization is required.

3 DOCUMENT
Documentation Templates & Rules

Documentation auto-populated

Payer forms pre-fill from EHR data; coordinators review and confirm in minutes.

4 SUBMIT
Prior Authorization Support

Electronic submission

FHIR R4 for compliant payers; assisted workflow with the same docs for all others.

5 TRACK
Role-based work queue

Real-time dashboard

Live status, SLAs, and audit trail in one queue—no payer portal logins.

6 DECIDE
Approve or deny

Payer decision

Approvals write back to the EHR when supported; denials continue below.

IF DENIED ↓

Denial & optimization

✓ Denial managed → insights improve future submissions
1 FLAGGED
Real-time denial alert

Denial flagged immediately

Denials surface in the queue with payer reason codes—no portal checks or fax callbacks.

2 REASON
Denial reason analysis

Reason and gaps identified

Payer codes in plain language; missing documentation flagged before resubmission.

3 APPEAL
Appeal packet assembly

Appeal packet prepared

Clinical records assemble into a review-ready appeal packet for coordinators.

4 PEER-TO-PEER
Peer-to-peer review

Peer-to-peer and optimization

Peer-to-peer prep ready for review; outcomes improve future submissions.

Choice

Pick the components you need. Add more anytime.

Ops leaders pilot one module; IT and leadership scale on a shared platform when ready.

SwiftPA is modular by design. Start with one capability (detection, submission, or appeals) and expand to full end-to-end automation when you’re ready. Every module integrates with your EHR and shares the same audit trail.

Full Platform

End-to-End Automation

All six modules below connect on one platform—with a unified audit trail, single sign-on, and shared intelligence across every PA.

  • Deploy all 6 or start with one
  • SSO, MFA & RBAC
  • SwiftPA intelligence layer
Module 1

PA Detection & Intake

Automatically identifies PA requirements when orders are placed in your EHR. Surfaces only what needs action in the SwiftPA queue, with no manual payer portal checks.

  • Coverage Requirements Discovery (CRD)
  • Smart routing to coordinators
  • Payer-specific rules engine
Module 2

Documentation Automation

Pre-populates payer-specific forms from EHR data. Staff review and submit in minutes, not hours.

  • Documentation Templates & Rules (DTR)
  • Missing-info alerts
  • Clinical attachment assembly
Module 3

Electronic Submission

Submits via FHIR R4 API for compliant payers. Assisted workflow with pre-populated data for all others.

  • Prior Authorization Support (PAS)
  • Smart routing to coordinators
  • Payer-specific rules engine
Module 4

Work Queue & Dashboard

One view of every PA in flight: status, payer, provider, and next action. Role-based views for every team member.

  • Coordinator work queue
  • SLA & at-risk alerts
  • Practice-wide visibility
Module 5

Denial & Appeal Management

Surfaces denial reasons instantly, assembles appeal packets, and supports peer-to-peer review scheduling.

  • Reason-code translation
  • Appeal packet builder
  • P2P prep & tracking
Module 6

Analytics & Reporting

Track approval rates, turnaround times, payer performance, and staff workload by provider, payer, or site.

  • Approval & denial trends
  • Turnaround & SLA metrics
  • Payer scorecards

Connect

Connects to your stack. Protects your patients.

For hospital IT and informatics: standards-based interoperability, SSO-ready, and no rip-and-replace.

Deployment Model

SaaS offering:
Multi-tenant cloud environment managed by Dash, hosted within the US regions. Your EHRs connect via secure FHIR endpoints or custom interfaces.
On-prem offering:
Install SwiftPA or its components of your choice within your own secured network. Configure and manage using your own IT staff or our support services.

EHR Interoperability

Standards-based integration (FHIR R4, HL7 v2). Coordinators typically work from the SwiftPA queue; three paths are supported:

  • SMART on FHIR app launch, embedded where your EHR supports it
  • Direct FHIR R4 APIs, server-to-server for automated data exchange
  • HL7 v2 via Mirth Connect, for legacy or on-prem EHR environments

Identity & SSO

Enterprise-grade identity with MFA, role-based access control (RBAC), and SSO via Okta and SAML 2.0. BAA included with every subscription at no extra cost.

Data Security

PHI encrypted with AES-256 at rest and TLS 1.3 in transit. Continuous automated security monitoring. Least-privilege access enforced throughout.

Audit Trail & Access Control

Every PA action is timestamped and attributed to a named user. Pre-configured roles: Provider, Billing, Admin, Read-Only. Custom roles available in enterprise tier.

Data Residency & Compliance

All PHI stored exclusively in US-based regions. No cross-border data transfer. Data Processing Agreements available on request.


  • 🔒 HIPAA Compliant · BAA Included
  • 🇺🇸 US-Only Data Residency
  • 🔐 AES-256 + TLS 1.3
  • 👤 RBAC + Least Privilege
  • 📝 Full Audit Logging

HIPAA-Compliant at Every Step

All patient data is handled per HIPAA requirements. SwiftPA acts as a Business Associate, with BAA included at no cost. PHI is stored in US-only cloud regions. Every action on every record is logged and attributed.

Value · Proof

Built for practices. Not adapted for them.

Why leadership and IT teams choose SwiftPA over manual workflows and generic payer-side tools.

Sonic Value Proof

✓ Supported · ~ Partial · ✗ Not available · Based on public product info as of Q2 2026.

FAQ

Answers before you request a demo

Questions from coordinators, clinicians, IT, and executives, answered in one place.

SwiftPA is a provider-side prior authorization platform from Dash Technologies. It integrates with your EHR to detect PA requirements, pre-fill documentation, submit to payers, track status, and manage denials and appeals. Coordinators work from a dedicated PA queue; clinical teams stay in familiar systems. One product, one login, one audit trail.

No. SwiftPA is modular. Most teams start with detection plus a work queue for visibility, then add documentation automation, electronic submission, or appeals as readiness and payer mix allow. Every module shares the same EHR integration and audit history.

For payers without FHIR APIs, SwiftPA uses an assisted submission path with the same pre-populated documentation and status tracking. Coordinators see one consistent experience whether the payer is API-connected or not.

Yes. SwiftPA is HIPAA compliant. A BAA is included. PHI is encrypted at rest (AES-256) and in transit (TLS 1.3), stored only in US regions, with audit logging on every action. Enterprise SSO (Okta, SAML 2.0), MFA, and RBAC are supported.

Payer-side tools are built for insurers. SwiftPA is built for your organization: clinical teams, coordinators, and admins work in one queue tied to orders in the EHR. You get detection, submission, tracking, and appeals without juggling multiple payer logins or fax workflows.

Depending on your choice of deployment model, the connectivity between SwiftPA and your EHRs will be established as part of the implementation.
SwiftPA supports any of the three integration paths:
– SMART on FHIR app launch (where your EHR supports it)
– FHIR R4 APIs for automated data exchange
– HL7 v2 via interfacing engine of your choice (such as Mirth Connect)

SwiftPA flags denials immediately with payer reason codes, translates them into plain language, identifies missing documentation, and prepares an appeal packet. Peer-to-peer support and scheduling are surfaced for coordinators while clinical staff stay focused on patients.

SwiftPA is a modular and highly configurable platform that sits between your EHRs and payers/ clearinghouses. Depending on your environment and requirements from SwiftPA modules, the initial go-live may take as short as 3-4 weeks to a few months. We collaborate with you and your IT team throughout the process for complete transparency and decision making.

Get Started

Your staff shouldn’t be on hold with an insurer.

“We built SwiftPA after spending time embedded in provider organizations, watching staff spend their mornings on hold with insurers for requests that were approved most of the time anyway. We built the modular prior auth platform we wished those teams had.”

— SwiftPA team, Dash Technologies

Ready to see it in action?

Request a personalized demo tailored to your EHR, payer mix, and the modules that matter most to your organization.

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