Role of AI in Digital Transformation and How the Adaptation Keeps Modern Business Thrive

By Dash Technologies Inc., September 14, 2021
Reading Time: 8 minutes

Quick Summary:

As the world is moving towards digitization, things are becoming easier to grab, grasp, and gain. Businesses, on the other hand, are utilizing the advent with its full effect. With digitization, tech advents like Artificial Intelligence, Machine Learning, IoT, AR/VR, and others are helping business leaders make the process smart. The article explains digital transformation and Artificial Intelligence, making the process smooth.

As the world is growing tech-savvy, businesses are growing data-driven. Today’s customers look for something easy and easy to access. At the same time, companies have to promise speed, comfort, and convenience along with cost optimization. And, all of these call for digital transformation. Simply put, digitization is the only way to stand by the promises you make to your customers.

Now again, with digital transformation, you can bring things to the fingertips of people. Still, you need something more intelligent solution to help customers find their desired things and services faster. That’s where you need smart technologies, such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), and others. AI app development is in demand, and digital transformation could be one of the top reasons for the trend.

Believe it. It’s a global phenomenon now. So, we bring this article all comprehensive information, detailing everything about digital transformation and how AI can enhance it. First, we will understand digital transformation and then will explore AI’s role in it.

Digital Transformation

The adoption of digital technologies enables businesses to enhance processes and help in paradigm shift without letting them lose focus from the core objective, called digital transformation. Digital transformation helps improve the way businesses do things. Business process refers to everything that brings things online, such as Email, ERP platforms, remote working software, cloud computing, eCommerce, telehealth, video streaming, and others, are a few examples of digital transformation.

Digital transformation is the need of the hour, and businesses and organizations have realized that digital transformation must be implemented to be competitive. Besides, it helps companies deliver excellent customer experiences and strategize processes.

With the introduction of AI and other tools such as Machine Learning (ML) and the Internet of Things (IoT), businesses are able to plan and implement proactive digital transformation.

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Role of Artificial Intelligence into Digital Transformation

Artificial Intelligence does nothing but helps you effectively implement digital transformation and stay competitive. AI allows businesses to develop robust strategies, such as data transformation, after getting real-time input from market intelligence. In short, it enables you to get rid of piece-meal tactics, such as updating the disjointed system and processes.

AI Use Cases in Real World Scenario

AI is for all, whether for digitally transforming healthcare, equipping manufacturing sectors with innovative equipment, or assisting the tech-savvy generation in shopping their desired article online. Meanwhile, AI is for small, medium, or large enterprises —it helps you stay competitive, irrespective of your business problem. Its applications are used for a wide variety of sectors. Let’s explore some of the top examples of it.

IT and Security

According to online research, around 44% of businesses use this technology for security purposes with AI solutions. At the same time, approximately 58% of banking and finance sectors use Artificial Intelligence solutions for security.

AI solutions effectively help prevent intrusion, hacking, and alert administration against possible data breaches or threats.

Customer Service

Customer engagement is the primary goal of businesses today. Satisfying customers is a challenge, though AI solves this hassle without letting companies much behind human resources. You are on the verge of losing 60% of your potential if you fail to provide satisfactory customer service. You don’t want that. You need to explore what solution you need and how AI and ML can help you make the most out of it. Machine Learning brings immense possibilities for modern businesses. You can explore everything about ML and its use cases for business today and get ideas on how to implement it to get the best benefits from technology advent.

Business Operations

According to IBM, tools, especially data-based decision-making tools, will reach a $2 trillion market by 2025. Business today requires a lot of research, data, and market report to make an effective business decision. AI tools powered by Machine Learning help you get through all you need to make a data-driven decision.

Finance and Accounting

AI is a boon for the financial sector. AI can facilitate all, whether it is to stop financial fraud, helping customers carry their financial processes, keep their credit cards secured, and help you save transactions. You can explore more about it by understanding AIaaS. The use of artificial intelligence in finance is essential as it allows businesses to automate daily and routine tasks and provide a safe and secured banking system.

Final Thoughts

When it comes to starting a business today, adopting digital transformation is the way to go while achieving business success with the digitization call for utilizing or integrating the power of Artificial Intelligence. So, whether you are an established business owner or want to start a new one, understanding the technology and digital trends will help you gain the maximum benefits. Meanwhile, if you are exploring technology solutions, we, as a top Artificial Intelligence Development Company, can help you get your desired AI solution at competitive rates. Let’s connect today and explore the future of your business with our tech expertise.

About Dash

Dash Technologies Inc.

We’re technology experts with a passion for bringing concepts to life. By leveraging a unique, consultative process and an agile development approach, we translate business challenges into technology solutions Get in touch.

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