Transformed Emergency Call Systems for Reliable and Smarter Caregiver Response

MedTech & Healthcare • Device Engineering, Web & Mobile App, AI Analytics

Dash Technologies modernized a leading emergency call system, improving caregiver response times by 60% through performance optimization and a tech stack upgrade. The transition to Flutter, Angular 18.2, and Ubuntu improved system efficiency, security, and scalability. Automated deployment reduced downtime by 50%, streamlining software updates. The optimized system now ensures seamless, location-based alerts for smarter and more reliable emergency responses. 

About the Client

A Trusted Partner in Emergency Communication for Care Communities

Our client is a leading provider of emergency call solutions that enhance communication between caregivers and residents in healthcare communities. Their platform ensures rapid response times and seamless coordination, empowering caregivers with intuitive, high-performance tools to improve patient safety and workflow efficiency. With a strong commitment to reliability and innovation, the client sought to modernize its infrastructure to enhance performance, scalability, and user experience.

Business Challenges

The client faced several technical and operational challenges that hindered performance and usability across their emergency call system:

Performance Bottlenecks

Legacy Technology Stack

Limited Application Support

Infrastructure Constraints

Deployment Inefficiencies

Our Solution

To address these challenges, Dash Technologies implemented a comprehensive modernization strategy:

Performance Optimization

Regular performance tuning to mitigate latency and improve response times across all emergency call devices.

Automation and Deployment Enhancements

Developed and implemented automation scripts to streamline deployment processes across multiple facilities, reducing downtime and human error. Improved CI/CD pipelines to facilitate seamless software updates and bug fixes.

Mobile Application Modernization

Migrated from Xamarin to Flutter to enhance performance, enable cross-platform functionality, and reduce maintenance overhead.

Frontend Overhaul

Upgraded Angular from version 8 to 18.2, improving UI responsiveness, maintainability, and security.

Operating System Migration

Transitioned from CentOS to Ubuntu OS to ensure better long-term support, security, and system stability.

Version Management

Effectively defined and implemented software versioning with a streamlined version release cycle.

Business Outcome

Optimized Emergency Call Systems for Faster, Smarter Response

Our solution transformed the client’s emergency call system by reducing alert latency, improving caregiver response times, and ensuring seamless scalability. A redesigned mobile and web interface enhanced usability, while automation scripts streamlined deployment across multiple facilities.
  • Timely, Location-Based Alerts Driving System Success
  • 60% Faster Alert Processing for Improved Emergency Response
  • Scalable System Architecture to Support Future Enhancements
  • Intuitive User Interface for Caregivers & Administrators
  • 50% Reduction in Deployment Time with Automated Processes
  • Enhanced Security & Compliance with Ubuntu OS Migration
  • Robust Alert and Escalation Mechanism Across Mobile, Pagers, and Email

Tech Stack

Browse all technologies
Java
Angular
Flutter
Ubuntu
My SQL
CI/CD
Disclaimer:

In the interest of confidentiality and respecting our client partnerships, we refrain from disclosing specific client names within our case studies.

Ready to transform your innovative ideas to create a positive impact? 

Our team of experts is here to guide you through every step of the journey, ensuring your vision becomes a reality.
Get in touch