Please find below the new requirement.
| Employment Type: | Contract |
|---|---|
| Duration: | 12/08/2025 - 06/30/2026 |
| Remote Job: | No |
| Country: | United States |
| State: | Ohio |
| City: | Madison, OH, 44057 |
| Zip Code: | 44057 |
| Required Hours Week: | 40 |
| Primary Skills: | Professional experience working with computers in a Help Desk/Support role Professional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertise Strong Customer Service Skills Previous experience with ServiceNow CompTIA A+ Certification |
Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.
Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software.
