Developed Telehealth Solution for Low-Income Clinics by Improving Patient Care & Employer Partnership with a Focus on Wellness & Prevention

MedTech & Healthcare • Desktop Development, AI/ML Analytics

DASH established a platform for community health centers, offering telemedicine services to facilitate patient management including, regular checkups, vaccine distribution, and medical guidance within a comprehensive, care-centered network to emphasize high-quality healthcare.

About the Client

Connecting High-Quality Healthcare at an Affordable Cost

An interdisciplinary practice association comprised of primary care physicians, nurse practitioners, pharmacists, dietitians, specialists, allied health professionals, and health educators. Their patient-centered medical home (PCMH) model ensures that care is coordinated, accessible, safe, and effective. The association keeps all providers aligned and offers an employer onsite program, delivering medical services directly to workplaces.

Business Challenges

The client’s objective was to establish a robust system capable of digitally managing its current user base, in the most efficient manner.

Scaling Google Drive Limitations

Operational Impact of Clinic Expansion

Streamline User Management

Optimizing Healthcare Partner Program

Our Solution

The client executed the system, enhancing performance through customized telemedicine integration to optimize patient care and medication management.

EMR [Electronic Medical Records] Implementation

Leveraged customized software to meet clinic unit requirements, ensuring functional alignment and optimized performance.

Unified Platform for Medical Management

Developed a single solution platform including e-visits via chart messaging, post-appointment healthcare summaries, medical checkup history recording and wellness programs.

Simplified Clinic Registration Process

Streamlined clinic registration for services, facilitating easy access to required medical assistance for patients in a single, seamless process.

Enhanced Accessibility and Efficiency

Provided clinics with a user-friendly system enabling efficient management of patient care and medical services.

Single Platform for Medical Queries Resolution

Implemented a system that effectively addresses medical queries, providing timely and accurate responses to patients and healthcare providers.

Optimized Medication Refill Process

Enhanced efficiency in medication refilling processes within the system, enabling patients to easily request and receive prescription refills.

Seamless Telemedicine Integration

Integrated telemedicine services into the platform, facilitating remote consultations and enhancing access to healthcare services.

Business Outcome

Transformed Medical Facility & Patient Experience

The system successfully fulfilled the client's requirements and provided dynamic user-centric services for the clinic units.
  • Improved appointment scheduling efficiency by 30%.
  • Expanded telemedicine access to 20% more remote areas.
  • Enhanced patient record management, reducing retrieval times by 40%.
  • Streamlined vaccine distribution, increasing efficiency by 25%.
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Azure DevOps
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